About Us
Connecting people, businesses, and opportunities through safe, reliable, and efficient transportation solutions
Who We Are
Ithand Velocity Transport & Logistics is a trusted transportation company dedicated to providing exceptional service across medical transport, freight delivery, and passenger services. Founded on the principles of reliability, safety, and customer satisfaction, we have built our reputation by consistently exceeding expectations.
Our experienced team of professional drivers and logistics specialists work around the clock to ensure your transportation needs are met with precision and care. Whether you need medical transportation for a loved one, expedited freight delivery for your business, or reliable passenger services, we deliver with speed, safety and trust you deserve.
🎯 Mission Statement
To deliver safe, reliable, and efficient transportation and logistics solutions that connect people, businesses, and opportunities — driven by speed, powered by trust, and committed to excellence in every mile.
🌍 Vision Statement
To become a leading and trusted logistics partner recognized for innovation, integrity, and customer satisfaction across local and international markets — redefining transport with reliability and human-centered service.
💎 Core Values
The principles that guide everything we do
Reliability
We deliver on our promises with consistency and professionalism.
Safety
Every journey and delivery is guided by the highest safety standards.
Integrity
We build trust through honesty, transparency, and accountability.
Innovation
We embrace technology to enhance speed, tracking, and efficiency.
Customer Focus
Our clients' needs drive every decision we make.
Teamwork
We collaborate with respect, unity, and shared purpose.
Sustainability
We care for our environment and operate responsibly for future generations.
🕒 Working Hours
We're here when you need us most
💬 What Our Clients Say
Real feedback from individuals and organizations who trust us
Sarah Johnson
Patient
"Ithand Velocity has been a lifesaver for my weekly dialysis appointments. Their drivers are always on time, professional, and make me feel safe and comfortable during every trip."
Michael Chen
Business Owner
"We rely on Ithand Velocity for our expedited freight needs. Their tracking system and reliable delivery times have helped our business maintain excellent customer satisfaction."
Dr. Maria Rodriguez
Medical Director, City Health Clinic
"As a medical facility, we need transportation services we can trust. Ithand Velocity consistently provides reliable medical courier services and patient transport with the highest level of professionalism."
James Thompson
Fleet Manager, Thompson Logistics
"Their dedicated fleet management service has streamlined our operations significantly. The 24/7 support and maintenance scheduling have reduced our downtime by 40%."
Linda Martinez
Senior Care Coordinator
"Our elderly patients feel secure with Ithand Velocity. The drivers are patient, helpful, and trained to assist with mobility needs. We highly recommend their medical transport services."
Robert Kim
Operations Manager, Tech Solutions Inc.
"When we need urgent deliveries, Ithand Velocity never lets us down. Their same-day delivery service has saved us multiple times during critical project deadlines."
❓ Frequently Asked Questions
Get answers to common questions about our services
What types of vehicles do you have in your fleet?
Our diverse fleet includes wheelchair-accessible vehicles, standard passenger cars, medical transport vans, cargo vehicles, and specialized medical courier vehicles. All vehicles are regularly maintained and inspected for safety.
Do you provide insurance coverage for medical transportation?
Yes, we work with most major insurance providers and can assist with insurance billing for eligible medical transportation services. We also accept Medicaid for qualified trips.
How far in advance should I book a ride?
We recommend booking at least 24 hours in advance for scheduled rides. However, we also offer same-day service based on availability. For recurring appointments, we can set up regular scheduled pickups.
Are your drivers trained for medical transportation?
Absolutely. All our drivers undergo specialized training in medical transportation, including CPR certification, wheelchair assistance, and patient care protocols. They are also background checked and drug tested.
Do you provide real-time tracking for deliveries?
Yes, we offer real-time GPS tracking for all our freight and courier services. You'll receive updates on pickup, transit, and delivery status throughout the entire process.
What safety measures do you have in place?
Safety is our top priority. We maintain comprehensive vehicle inspections, driver training programs, GPS monitoring, emergency communication systems, and full insurance coverage for all services.
Can you accommodate special medical equipment?
Yes, our vehicles can transport wheelchairs, walkers, oxygen tanks, and other medical equipment. Please inform us of any special requirements when booking so we can assign the appropriate vehicle.
Do you offer group transportation services?
Yes, we provide group transportation services for up to 8 passengers per vehicle. For larger groups, we can coordinate multiple vehicles to ensure everyone travels together.
Ready to Experience Excellence?
Join the businesses and individuals who trust Ithand Velocity Transport and Logistics for their transportation needs.